Five Simple Ways to Enhance your HP Experience

As part of its ongoing commitment to its customers to receive the best innovative experience, HP has announced a new fully comprehensive service offering that ensures consumers receive premium personalized assistance. HP customers now have five different ways of benefitting for quick and efficient product servicing that guarantees prompt return of HP products to owners.

Carry-In: Bring any HP Consumer PC to the service center Front Desk and benefit from face to face interaction with the customer service personnel for prompt diagnosis which in some cases, HP’s technicians can service PCs right there on the spot. Turnaround time is targeted between 3 to  5 business days

Pickup and Return: HP technicians collect units from a customer’s location (within a 100km radius from city centre) and return them once repaired. HP works towards having done within five working days.

On-Site: Customers need not take their HP premium product anywhere, as technicians will go on site and do the needed repairs. They will be called back within eight business hours and 90% of On-site cases will be fixed in three business days.

Total Care Center (TCC): Customers can go straight to source and visit the TCC that is designed to provide an inspiring and superior service experience while enabling live interaction with product experts and innovative environment. Opening hours are from 10am- 10pm every day and the TCC is located at:

HP Total Care Center,
Al Rostamani Business Center,
Showroom # 7, Sheikh Zayed Road,
Dubai, UAE

Collect at Retail: Lastly, customers can take their HP Consumer PC to the retail location point of purchase; technicians will collect it, repair it, and deliver it back to the retail shop, for quick and easy pick up once complete.

HP customer service is available six days a week from 9:00 AM to 19:00 to receive your requests and ready to offer you the best service experience and genuine products quality. The HP customer service contact number is 600 54 4747.